Negotiation Skills
Negotiation Skills
Training Course
Course Description
Negotiation Skills – 1-Day Training – Open Course or In-House Training
Trainees will understand the negotiation process and have had the chance to put their new skills into action.
Who should attend?
Course Outcome
Trainees will understand the negotiation process and have had the chance to put their new skills into action.
Course Content
This course will cover the following topics amongst others:
- staying relaxed
- assess the personality type
- know the outcome you want
- chose the right behaviour
- buy yourself time
- ask the right questions
- listen effectively
- look, listen, read for linkage
- tone of voice
- body language
- choose face to face, telephone or email
Course Cost
The cost of this course is £200 + VAT and this fee covers all instruction and materials.
Free parking is available.
This course is also available as in-house training. Please enquire for details.