The power of handling a complaint well

The power of handling a complaint well

Recently I bought a rather stunning, kimono style blouse from an upmarket store – online, in their sale. It was perfect and I thoroughly enjoyed getting dressed up in it for ‘date night’ with the hubbie during Lockdown. However – to my horror I dropped food down the...
Mince Pie Eyes

Mince Pie Eyes

I received a very late Christmas card last year – so late it arrived in January – however it really caught my eye! Being a dog lover – and owning a lurcher and a border collie – both renowned for thieving, the card made me smile!  It’s simple, cheeky and effectively...
Happy Christmas from Benchmark

Happy Christmas from Benchmark

Ho Ho Ho!   I hope you are staying safe in this very challenging world that we find ourselves in and that your business is doing well – or as well as can be expected.   I have decided not to send traditional Christmas cards this year – this...
Summer 2020 Newsletter

Summer 2020 Newsletter

The Benchmark Summer 2020 Newsletter features chutney making, sale makers not order takers training course details and inhouse training information and course details.    Summer 2020...