Testimonials – Bragging or Embracing?

Testimonials – Bragging or Embracing?

I’m never sure, when I see testimonials on an email or on a website whether they would influence me to buy from that company. With all the online ratings that are around (Trip Advisor, Trust Pilot, Google reviews etc) it’s difficult to know what is real and what is...
It’s the Little things that Count

It’s the Little things that Count

I’m a huge advocate of Good Customer Service – I train it all the time and I’m always on the look out for new ideas, so when I experience something new, I like to see if Benchmark can use it. I recently bought some stunning pearl earrings from The House of Briar (on...